GOOFer "manwest06" claimed he had at least three companies fouling up his DDs, so he had a small orgy of DD clawbacks last year.
18 Oct 2014
manwest06 wrote:Well glad to see dd clawback is working well or so I thought I had a letter from a dca today threatening to come to my house because a company I claimed back from have passed it on what do I do now ?
Then another clawback
27 Nov 2014:
manwest06 wrote:Hi all have reclaimed a direct debit back under direct debit guarantee 3 days ago called them today and said why has it not been paid back as was paid in error wrong dates and amounts they said it will be paid back when I have provided evidence ! So what is this all about I said I did not need to provide evidence and they need to abide by the direct debit rules they are calling me tomorrow they didn't like it when I said I will be speaking to the ombudsman any views on this evidence ? Please guys
Next day, probably the same one
28 Nov 2014:
manwest06 wrote:Hi all thanks for link will have a read up
Nationwide called tonite to say they will now put this to their final response team who will send a letter out to me in 5 days they then have 56 days to investigate !
She said it was a large amount of money from 7 years ago and should have been brought to their attention before now and my account with them is closed ! Also they still want evidence to prove I had not given authorisation ! I said I did not say I had not given authorisation but it had been cancelled she said contact the company direct I said they were signed up as a company to the direct debit guarantee and they were not sticking to the companies end
I said I will be reporting this to the ombudsman as how can I prove it was cancelled ?
15 Jan 2015
manwest06 wrote:Hi guys
Bit of an update nationwide still refusing to pay direct debit back said they have spoken to bacs and have as much time as they need to investigate but on the same reply said it was their final response and I still need to prove evidence !
I have spoken to bacs and they said if it was taken in error should be paid out ! I have now contacted the ombudsman and they are sending a form to me for my completion
Does anyone know if they will help ? Should I write to the CEO will it do any good feeling very annoyed now as the are breaking the direct debit guarantee and getting away with it !
Any views please guys
Later the same day:
manwest06 wrote:Little update complaint manager called and said that because I said about contacting their CEO that he will put this complaint to ther CEO complaint department is this good news ?
Please someone feedback would be appreciated
At least one of his drawbacks succeeded, at least temporarily, and it seems not to be either the DCA or Nationwide mentioned above. But orgies can lead to lumps and bump a few months later. He started a new heartfelt thread today.
30 April 2015
manwest06 wrote:Hi all please can I have some urgent help this letter was delivered to my door tonite by a man in a car who said he was from a processing company I did not have to sign anything but the contents are very threatening when all I have done is claim back a direct debit that has been taken in error I did not at any point say that I had not agreed to the direct debit initially but claimed it back because they took un agreed amounts and no notification wrong dates please help before I have to phone them tomorrow
The letter is from a debt management company called Debt Advisory Line. He took up a direct debit with them in November 2010. He has now cancelled the DD and clawed back £2,920. The company has taken a strong line:
Debt Advisory Line wrote:... there appears to have been no basis whatsoever for you to make a claim under the scheme. We are therefore concerned that, in submitting an indemnity claim falsely representing that you did not give authority to Debt Advisory Line to set up the direct debit, you may have sought to take advantage of the indemnity process for your own financial benefit.
Good heavens, how could they possibly think that? Anyhow, they want their £2,920 back by 6 May 2015. They also want an explanation of why he clawed-back. Also:
Debt Advisory Line wrote:In addition to its civil claim against you to recover the debt owed, Debt Advisory Line is also seeking legal advice as to whether your actions constitute a criminal offence, and whether it is therefore obliged to report this matter to the police.
Perhaps rules prevent his bank from telling DAL about his other clawbacks. But if the police are involved, they may discover everything. Oops.