Judge Roy Bean wrote:Actually, you'll find in most establishments that the tips are pooled and then spread among the waitstaff, bartenders, hostess, etc., by the employer. And since most people use plastic when they dine out, the employee never sees a dime until the paycheck comes out.
We've done the books for many restaurants (and of that, many were started before we came on board), and I've only heard about that happening rarely. Usually when the owner is stealing half the tips from the tip jar because it's going under.
CC tips are removed from the till when the waitress cashes out her drawer. You'll notice that most POS systems cash out for the waitress offset the cash in the "drawer" by the amount of credit card tips. And for the record, it's against federal labor laws to remove the merchant fee from tips. I know because NetPOS tried to offset waitress tips by 2% to account for the merchant fee (feature request by a restaurant operator), and I called the labor board to find out if it was legal and they said it was wasn't.
Judge Roy Bean wrote:Don't forget - the customer isn't compelled to pay a tip. It's an option. There is no theft of services for walking out and not tipping as there would be for not paying for the food.
Actually, they are. I've been in a restaurant that have a mandatory tip policy that puts the 15% right on the check (on a standard table, not a function or event). They didn't let me leave until I paid the whole thing. Didn't matter that the waitress was lousy. Also, if you book a function in many restaurants, there is a standard mandatory gratuity of 15% tacked right onto the bill. I've seen people try to get away without paying that (because there was no contract) and they lost every time.
All that being said, only scum doesn't tip on a decent+ service.