NYGman wrote:This link was posted in the now locked thread, but I am bringing it over here, because it is direct and to the point
http://www.lawsociety.org.uk/news/press ... w-society/
The logic of this letter applies to JasonDWB, Shelia, or anyone else charging for legal type services, and navigating procedures, and court filings are legal services in my mind. It states in part
emphasis added by me
Clients of fee-paid McKenzie Friends have no assurance of their legal knowledge, and are left with no redress if things go wrong. They are not necessarily cheaper than solicitors, who are highly regulated and deliver a high standard of quality service. Our members have witnessed the damage done by the unscrupulous, so we very much welcome any steps that bring clarity to the support that a McKenzie Friend can give.'
Jonathan Smithers added:
'Cuts to legal aid have left many people unable to afford professional legal advice when they need it. But it is wrong to say that the best way to mitigate the damaging consequences of legal aid cuts is to allow non-professionals, who do not need to meet any standards of knowledge or performance, and do not offer clients the same rights of redress if something goes wrong, to charge vulnerable clients a fee. Non-professionals who charge for legal services should not view such exceptional circumstances as being a business opportunity.'
'Legal professionals must abide by an ethical framework that puts the needs of the client first. They also have obligations as officers of the court. McKenzie friends are not bound by these important professional responsibilities, and if they mislead their client there is no recourse. Those who can afford legal advice will always get better value for money by instructing a solicitor or other legal professional.
McKenzie Friends are non-professionals who offer their services in court proceedings and some, despite having no formal legal qualifications, charge for their 'services'. The name McKenzie Friend name comes from a 1970 divorce case - McKenzie v McKenzie.
Not everyone who offers assistance with court proceedings, paid or otherwise, is a McKenzie Friend. The term refers specifically to people who accompany a LIP (Litigant In Person, i.e. unrepresented individual) in court. McKenzie Friends don't have a right of audience, although this can be requested and it's up to the court to grant or deny the right.
Although McKenzie Friends can help LIPs with court documents, they cannot officially represent them, and not everyone who provides help and advice with court proceedings is a McKenzie Friend. The term relates to someone who appears in court with the LIP and the role of MFs was traditionally limited to providing moral support, hence they were much more commonly used in family proceedings, where the emotional side of things comes above the legal side. Losing a money claim is not in the same league as losing your children.
There are a number of forums in the UK where LIPs (most commonly defendants) get help and advice with court proceedings, most of it provided by unqualified individuals. The Consumer Action Group (CAG) and Legal Beagles are probably the biggest examples although there are others such as GOODF, which takes its own approach. They don't charge for the advice, but that doesn't necessarily mean it's always good advice. People could end up with CCJs and costs orders, and would have no recourse against the forums. Just because it's free, it doesn't mean it's always good for you.
Trouble is, legal representation is out of reach for most people, although it is often possible to work on a CFA basis, this doesn't apply to every claim and even when it does, people are not aware of the option. Access to justice is a big problem in the UK and getting worse. It would be nice if we could all get help from qualified solicitors but their charges are often prohibitive, and that pushes people to seek help online.
The official resources such as the CABs are underfunded and understaffed. It's not always possible to get an appointment and, even when you do, the levels of knowledge and quality of advice can vary wildly. Few "advisors" are actually qualified, these days many are just computer operators acting as an interface between the client and the database where the information is stored. The advice is better in some areas (i.e. benefits, housing issues) than others.
As long as people are denied access to qualified resources, they will have to rely on unqualified ones. You can hardly blame the service providers for trying to fill a gap in the market so to speak, or accuse them of being "scammers".